Frequently Asked Questions

What are your candles made of?
Our candles are made with 100% natural plant-based waxes — a blend of soy, coconut, and palm. They are vegan friendly and cruelty-free, handcrafted in small batches with natural essential oils.

How long do your candles burn?
[Confirm burn times with client. Suggested: Large candles (10 oz) burn for approximately 50–60 hours. Small candles (6.4 oz) burn for approximately 30–40 hours.]

What wax do you use?
We use an advanced blend of 100% natural plant-based waxes — coconut, soy, and palm. Our wax is vegan friendly. Natural wax may sweat, but this will not affect how the candle burns or smells.

Do you offer custom or bulk orders?
Yes! Reach out through our contact form or email us to discuss custom or bulk order options.

Do you ship nationwide?
[Confirm shipping details with client — do they ship nationwide? What carriers/rates?]

What is your return policy?
Due to the nature of our handcrafted products, all sales are final. However, if your order arrives damaged or there is an error with your shipment, please contact us within 7 days of delivery and we will work with you to make it right. If you would like to see our return policy, please visit https://homeinthewoodsscents.com/return-policy

How can I contact you?
Visit our Contact Us page to submit a message, or reach out via our social media channels. We are on Facebook, Instagram, and TikTok.

Are your products safe for pets?
[Confirm with client whether products are pet-safe.]

Where are your candles made?
All of our products are handcrafted in Itta Bena, Mississippi — affectionately known as "Home in the Woods."

[Add additional FAQs as needed. Recommended: 8–12 questions total for launch.]